Skip to content

View navigation

Customer portal

The Latest

Seeing the big picture with health partners @ St Helens Council

St Helens Cares, the local place-based care system in St Helens, has gone live with a shared record system from Graphnet to support its strategy of providing improved, joined up health and care services to its residents.

St Helens is working together with the System C & Graphnet Care Alliance across the whole health economy in support of this approach.  The acute trust uses System C’s Medway EPR as its core operational system.  Social care professionals at St Helens Council use the Liquidlogic adults’ and children’s software and Liquidlogic forms part of the System C & Graphnet Alliance. Graphnet’s CareCentric software integrates the operational systems from all care settings, with single sign on, and pulls together the information captured at the point of care.

Examples of social care information which is available via the CareCentric system to health professionals about adults includes safeguarding, alerts, provisioning and importantly involved professionals. From a children’s social care perspective, health workers can see if a child is flagged as looked after, a child in need, part of a child protection plan and whether they have any open referrals or subject to a care plan.

Speaking about the go live, Mike Roberts, Central Systems Support Team Manager at St Helens Council says: “The CareCentric system has been in place since October in adults’ services and December for children’s services. It is early days, but we can already see the benefits. Our social work professionals can make better decisions, because they are presented with the complete view of a person. There are also time saving efficiencies linked to a reduction in making and answering calls to gather information – instead the data is there in front of them.

The information that social care now has access to is terrific. The information which health has access to is phenomenal.”

David Grigsby, Managing Director, Liquidlogic comments: “Being part of the System C & Graphnet Alliance enables us to provide opportunities for true integrated working. We are able to (and frequently do) work with other health suppliers on integrated projects, however working with another company in the Alliance accelerates progress and opens up opportunities to influence product development. As ever St Helens council has demonstrated that it is a frontrunner in its desire to integrate with health and make the right decisions for those in the area by having the latest and most pertinent information available at their fingertips.”  

For further details about health and social care integration, contact your Liquidlogic Account Manager or e mail