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Manchester City Council: Working to the same beat in social care

In a first for Liquidlogic, Manchester City Council has gone live with the Liquidlogic early help, children’s and adults’ social care, and finance systems simultaneously, making the system available to over 3,000 users.

Speaking about the project, Paul Marshall, Strategic Director of Children’s and Education Services at the Council says:

“Providing social workers with a case management system to reduce recording time, improve accuracy, proactively suggest family links and flag risks has been at the heart of this implementation.

Our strategy was to select a product that didn’t work in isolation and could facilitate cross-team working, to provide the very best for the people that we support regardless of the social care category which they fall into. Working on one platform will enable social workers to make transitions simply from children’s to adults’ social care teams and make use of information from an adult social care setting that has relevance to a child on our radar and vice versa. This will be further enhanced with the introduction of Liquidlogic’s Early Years and Education System (EYES).

Manchester’s implementation of Liquidlogic will ultimately guarantee that all available and pertinent pieces of the jigsaw are presented to users to help them form the complete picture across early help, social care, finance, early years, and education.”

Ross Milhench, ICT Strategic Business Partner, comments: 

"We knew that this would be a complex change programme. While the systems have been in place since late July, work continues to embed the new capabilities across our organisation; we recognise that this will take time, however, we are starting to see some of the benefits, particularly in Children's services." 

Commenting about the project, David Grigsby, Managing Director of Liquidlogic says:

“In our experience, Councils usually take a phased approach with go-live, but Manchester had a clear implementation plan from the outset to go-live on day one with early help, finance, and social care.

Working on one platform facilitates a joined-up view of the person and ensures that vital pieces of relevant information are shared securely. We look forward to the next step with the launch of the Early Years & Education System (EYES) at Manchester.”

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