Customer portal Contact usCall us on 0113 232 0100 or

Integration with Adults

The source

 

Children's and adults' social care services have different business requirements. Liquidlogic was the first supplier to recognise the different needs and design purpose built social care software systems for both adults and children's services.

Liquidlogic recognises however that there are areas where adults' and children's services overlap. For example, if there is adults' services mental health involvement with a person at the same address as a vulnerable child, or adults' services have been made aware of hazards and risks with a client that may have contact with children's services or vice versa.

For Local Authorities who use both the Children's Social Care system and the Integrated Adults' system, an integration hub is supplied as standard. The hub relays customer configured information from one system to another to share information that both services consider appropriate for a client. This can include hazards and warnings from one system to the other and details of all involvement to show practitioners details of who is working with a client.

The screenshot shows information from the PROTOCOL Children's Social Care system as part of the Integrated Adults’ system record for that person, a user in the children’s system will see a similar tab with adults’ information: